Disorder Print

• We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@victoriagoite.com providing a screenshot of proof of purchase and an image of the order. From there, we will gladly fulfill a new order of another print.

• Only regular priced items may be refunded, sale items cannot be refunded.

• If necessary, refunds will be made upon inquiry.

For any other questions regarding the order, please email sales@victoriagoite.com. Thank you!

All prints are robustly packaged. Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes, unless they are 15 X 20 cm. and being delivered in the UK, or A4 or smaller and being delivered in mainland Europe (in which case they are shipped in thick cardboard envelopes)..

All framed and canvas prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimize the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box. Guaranteed nothing can stop you from getting that print.